Welcome to EASEOVER LLC. This Shipping Policy explains how we process, handle, and deliver your orders.
1. Order Processing Time
- All orders are processed within 1–3 business days (Monday to Friday, 9 AM – 5 PM.
- Orders are not processed or shipped on weekends or public holidays.
- If we experience a high volume of orders, processing may be slightly delayed.
2. Shipping Time
Estimated delivery times after shipment:
- United States: 5–10 business days
Please note that delivery times may vary depending on your location and external factors such as customs or carrier delays.
3. Shipping Charges
- Shipping fees are calculated at checkout based on your location and selected shipping method.
- Occasionally, we may offer free shipping promotions.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order using the link provided in the email.
5. Delays & Issues
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing (for international orders)
- Incorrect shipping information provided by the customer
If your order is significantly delayed, please contact us.
6. Incorrect Address
- Please ensure your shipping address is correct at checkout.
- We are not responsible for orders shipped to incorrect addresses provided by customers.
- If you notice a mistake, contact us immediately at support@easeover.shop.
7. Lost or Stolen Packages
- We are not liable for lost or stolen packages confirmed as delivered.
- If your package is lost in transit, please contact us, and we will assist you in resolving the issue.
8. Damaged Items
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide photos of the damaged item and packaging
We will review and offer a replacement or solution.
9. International Shipping
- Customers are responsible for any customs duties, taxes, or import fees.
- Delivery times may vary due to customs processing.
10. Contact Information
If you have any questions regarding shipping, please contact us:
- Email: support@easeover.shop
- Phone: +1 (877) 882-2624
- Business Hours: Monday – Friday, 9 AM – 5 PM.